Name: Nancy Sidell
ECCC Board Position: Service Delivery
Education: B.A. Psychology, Minor in Business (Indiana University)
Organization: Greater Cleveland Works
Current Position and what you do: Coordinate Equal Access Services for Greater Cleveland Works at the OMJ|CC building to ensure accessibility of both the building and services provided. This includes working with staff and customers to help them navigate services in their job search, training staff on disability-related concepts, promoting cross-agency collaboration to support job seekers, coordinating language services for job seekers needing interpreter or translation services, and providing Equal Opportunity Officer assistance to resolve customer complaints as well as improve overall services to customers.
Proudest Professional accomplishment: Finding ways to help customers navigate through the pandemic when all of the OMJ|CC staff were working remotely and our customers needed support in many different ways, while also supporting my child with remote schooling for the year. A previous supervisor gave me a "Master Juggler" superlative once, but that was when I feel like I actually earned it.
Describe your values and how they inform your career: Listening to job seekers stories to understand who they are, where they want to go, and how they want to be supported has been a through line in my career in Vocational Rehabilitation. Since I began working in my current position in 2005, there has also been great value in learning about local services and collaborating with those agencies that touch so many lives in Cuyahoga County.
Who are you outside of work: When I am not at work, I spend most of my time with my family or playing tennis with friends.
ECCC Board Position: Service Delivery
Education: B.A. Psychology, Minor in Business (Indiana University)
Organization: Greater Cleveland Works
Current Position and what you do: Coordinate Equal Access Services for Greater Cleveland Works at the OMJ|CC building to ensure accessibility of both the building and services provided. This includes working with staff and customers to help them navigate services in their job search, training staff on disability-related concepts, promoting cross-agency collaboration to support job seekers, coordinating language services for job seekers needing interpreter or translation services, and providing Equal Opportunity Officer assistance to resolve customer complaints as well as improve overall services to customers.
Proudest Professional accomplishment: Finding ways to help customers navigate through the pandemic when all of the OMJ|CC staff were working remotely and our customers needed support in many different ways, while also supporting my child with remote schooling for the year. A previous supervisor gave me a "Master Juggler" superlative once, but that was when I feel like I actually earned it.
Describe your values and how they inform your career: Listening to job seekers stories to understand who they are, where they want to go, and how they want to be supported has been a through line in my career in Vocational Rehabilitation. Since I began working in my current position in 2005, there has also been great value in learning about local services and collaborating with those agencies that touch so many lives in Cuyahoga County.
Who are you outside of work: When I am not at work, I spend most of my time with my family or playing tennis with friends.
